Returns & Exchanges
At Magneto Watch, we want you to be completely satisfied with your luxury timepiece, which is why we offer a 30-day return window for items in original, unworn condition. If your new watch doesn't perfectly match your style, our streamlined return process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely place the watch in its original designer packaging, including all protective films, manuals, and warranty cards to ensure a full refund.
Affix the Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any previous shipping labels are covered.
Receive Your Refund
Once our quality control team inspects the timepiece, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing